

kenwendle
- Aug 23, 2019
- 6 min
Focus on Value: A Fundamental Forumula
One of the perhaps more interesting and practical aspects of ITIL 4 is referred to as “the guiding principles,” described as...
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The V*A*L*U*E Formula (has) plenty of examples, analogies, stories of success and failure, and the lessons we can all take away from this stream of wisdom.